How to make an order

  1. 1. Please place your order on-line shop and make the payment by Paypal.
  2. 2. You make the payment by Bank Transfer after your confirmation Proforma Invoice (PI), we will make a PI for you.
  3. 3. Your order will be delivered by shipment company after we receive your payment. 
  4. We work with UPS, DPD and Poczta Polska. Also you can order delivery directly from your shipment company (DHL, Pony, etc.).
  5. 4. You will get your order about 3-4 days via UPS or 3-4 weeks via regular post. 

or


let us know what kind of items and quantity you need by e-mail sales@ekowool.com 

After-sale service 

  1. 1. Tracking the package until you get it. 
  2. 2. Warranty: 12 months warranty policy after the shipment. 
  3. 3. We will replace the broken parts with new parts in the next order.